Support: we help directly.
No hotline hold queue, no ticket ping-pong, no bot. You talk to the people who build LOGINventory. Whether you’re in your trial phase or live in production: we’ll tell you which channel is fastest for your request.
Your channel for every request.
Multiple paths to an answer. The shortest one depends on what you need.
What’s included in your maintenance.
Software Assurance covers you technically and organizationally. It includes updates and major releases within your current product line, technical support by email and phone on business days with a response within one business day, one hour of remote consulting per year, and access to the helpdesk and knowledge base.
Technical support at support@loginventory.de is open to existing customers with active maintenance. Requests are handled as tickets, processed on business days.
During the 30-day trial, personal support is included at no charge. That’s true even if you haven’t purchased a license yet.
Remote support via TeamViewer
For cases that can’t be resolved by phone: our support team connects to your computer using TeamViewer QuickSupport. Download about 9 MB, no installation required, active only for the duration of the session.
Download TeamViewer QuickSupport →Not sure which channel fits?
Write to us. We’ll sort your request and route it to the right place.
Get in touch →Support and maintenance: frequently asked questions.
How do I reach LOGINventory support?
By phone at +49 89 4488870 (Mon–Fri, 9 am–5 pm, Munich) or by email at support@loginventory.de. Requests are handled as tickets, processed on business days. You’ll talk to the people who build LOGINventory.
What’s included in maintenance?
Updates and major releases within your current product line, technical support by email and phone with a response within one business day, one hour of remote consulting per year, and access to the helpdesk and knowledge base.
Is support available during the trial?
Yes. During the 30-day trial, personal support is included at no charge. That’s true even if you haven’t purchased a license yet.
See LOGINventory in your own IT environment.
Pick what fits your week. Every route is non-binding.
30 days. Full feature set.
Full network size, all modules, no credit card. Setup in under 30 minutes.
Request trial license →15 minutes. With a technician.
You describe your environment: size, sites, what you want to solve. We tell you whether LOGINventory is the right tool for it.
Schedule a time →20 devices. No time limit.
Small environment? Lab? Personal project? Works without a contract, without a lead.
Download directly →